The Future of HR: How Artificial Intelligence is Changing the Game
It's no secret that technology is advancing at lightning speed and AI is becoming a game-changer in the HR industry. AI offers a number of advantages for fast-paced companies looking to streamline their hiring process and make it more efficient and effective.
Have you ever had to sort through hundreds of resumes and felt like it was taking forever? Well, imagine having a magic wand that could do it for you in a fraction of the time. Here are just a few examples of how companies are deploying AI to revolutionize their HR operations:
Resume screening: Companies such as Hirevue, Workfusion, and UIPath are providing AI solutions to sort through hundreds or even thousands of resumes quickly, provide pre-employment assessments, and identify the most qualified candidates for a given position. This can save HR teams countless hours and allow them to focus on more high-value tasks such as interviewing and onboarding.
Interview scheduling: Amazon is using AI to automate the scheduling of candidate interviews, reducing the amount of time and effort required to coordinate interviews with multiple team members.
Predictive analytics: Companies such as General Electric are using AI to analyze data on previous hires, identifying patterns and trends that can help predict which candidates are most likely to be successful in a given role.
But it's not all about saving time and reducing workload, AI can also bring a new level of objectivity, reduce unconscious bias in the recruitment process, and enable HR teams to make more informed, data-driven decisions. These are some technologies deployed by companies in HR tasks:
RPA for automating recruitment, onboarding, and employee data management
Machine Learning for resume screening, interview scheduling, and candidate insights
Data Science for identifying areas for improvement in your HR processes
Analytics for tracking HR metrics like turnover and employee engagement
Natural Language Processing for automating tasks like recruitment and onboarding!
Imagine having a super-efficient robot assistant handling all the tedious and time-consuming tasks in your HR department. Well, that's exactly what one leading e-commerce company in Turkey did. They integrated RPA bots into their HR processes and were able to automate an average of 3 FTE processes. That means no more manual tasks like sorting through resumes, scheduling interviews, and handling employee data management.
And the best part? Not only did they save time on recruitment but also on organizational processes with other departments, freeing up more time for their HR teams. But that's not all, according to a survey* by Deloitte, companies that have implemented AI in their HR operations have seen some impressive results:
🦾 99% increase in productivity
🧠 50% less time spent by employees on completing administrative tasks and therefore dedicating most of their time to their core responsibilities
👀 33% reduction in calls to the HR department has been witnessed
✌️ 75% less time to resolve cases related to workplace processes
Of course, while AI can bring many benefits to the HR process, it's important to remember that it's not a magic bullet. AI is most effective when used in conjunction with human intelligence and experience. As with any new technology, it's important to consider specific use cases and goals before deploying AI in the HR process.
In the end, it's all about striking the right balance: keeping pace with the fast-moving business environment while still paying attention to the human touch in the process. As always, good luck with your AI journey!
*https://www2.deloitte.com/content/dam/Deloitte/xe/Documents/human-capital/HR%20intelligent%20assistants.pdf
Lookup is a consulting company that offers innovative HR solutions to help startups and scale-ups streamline their recruitment process and attract top talent.